This Privacy Policy describes how FitCheck ("we", "us", or "our") collects, uses, and discloses your information when you use our Chrome Extension (AiExtension) and our Shopify Plugin.
1. Information We Collect
1.1 Personal Information
- Account Information: When you sign up via the Chrome Extension, we collect your email address and name through Firebase Authentication (Google Login or Email/Password).
- Merchant Information: For Shopify store owners, we collect shop details (shop URL, email, name, locale) via Shopify OAuth.
- Payment Information: We use third-party payment processors (Stripe for the Chrome Extension and Shopify Billing for the Shopify Plugin). We do not store your credit card details on our servers.
1.2 User Content
- Uploaded Photos: To provide the virtual try-on service, you upload a personal "model photo." These are stored securely in Google Cloud Storage.
- AI-Generated Images: We store the results of your virtual try-ons.
- Product Images: We process clothing images from third-party shopping websites to perform the try-on.
1.3 Usage and Technical Data
- Browser Permissions: The Chrome Extension requires permissions to interact with tabs and store local data to function across different shopping sites.
- Log Data: We collect standard web server logs, including IP addresses, browser type, and time of access.
- Device Information: Information about your operating system and browser version.
2. How We Use Your Information
We use the collected data to:
- Provide and maintain the virtual try-on service
- Process AI generations using Google Gemini API (Note: AI processing is probabilistic; output quality and accuracy may vary as models evolve)
- Manage your account, subscriptions, and credit balance
- Communicate with you regarding updates or support
- Improve our AI models and user experience
- (For Shopify Merchants) Provide analytics on try-on usage and conversion tracking
3. Data Sharing and Disclosure
We share your data with the following third-party services:
- Firebase (Google): For user authentication and management
- Google Cloud Platform (GCS): For secure storage of uploaded photos and generated images
- Google Gemini API: To perform the AI image generation
- Stripe: To process payments for the Chrome Extension
- Shopify: To process billing and manage the app installation for merchants
- Legal Requirements: We may disclose information if required by law or to protect our rights
4. Data Retention
- Account Data: We retain your personal "model photo" and account information as long as your account is active to provide you with a consistent experience.
- Ephemeral Try-Ons (Zero Retention): For try-ons performed via the Chrome Extension content script or the Shopify storefront widget, results are often processed as ephemeral data. We do not permanently store these generated images unless specifically saved to your history.
- Shopper Photos: Photos uploaded by anonymous shoppers on merchant stores are processed for the generation and then typically discarded, adhering to a zero-retention policy for non-registered users.
- Deletion: You can delete your account and all associated data through the Settings page in the extension (using the "Delete Account" feature).
5. Your Rights and Choices
Depending on your location, you may have rights under the GDPR, CCPA, or other privacy laws, including:
- Access: The right to request a copy of the data we hold about you
- Correction: The right to update or correct your information
- Deletion: The right to request that we delete your personal data
- Opt-out: The right to cancel subscriptions or opt-out of certain data processing
6. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure.
7. Extension-Specific Disclosures
The FitCheck Chrome Extension uses the following permissions:
storage: To save your authentication token and preferencestabs: To provide a seamless experience between the side panel and shopping pageshost_permissions(https://*/*): To detect product images on shopping websites and provide the "Try-On" overlay
8. Shopify-Specific Disclosures
For merchants using our Shopify Plugin:
- We comply with Shopify's API Terms and provide mandatory GDPR webhooks (Customer Data Request, Customer Data Erasure, and Shop Data Erasure)
- We do not share customer data collected through the plugin with third parties other than our sub-processors (Google/FastAPI backend)
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
FitCheck
Email: info@fitcheck.media